In 2024 marketers made many bold AI predictions. Which ones came true?

Sam Scott returns to mark the homework of 2024 marketing predictions in his column, The Promotion Fix. It’s an annual tradition that holds charlatans and the misguided to account. This year, his eye turns to AI. While AI hype is meant to impress investors, an…
Mr. Luella Gottlieb · about 5 hours ago · 2 minutes read


AI's Hype vs Reality in Marketing

Ogilvy's AI Predictions: Success or Failure?

Ogilvy's AI predictions for 2024 hit the mark with their insights on influencer marketing, personalized AI avatars, and the impact of brand mascots on social engagement.

Score: 3/3

IMG's AI Vision for Sports: A True Transformation?

IMG's predictions focused on AI's potential to streamline processes and enhance user experiences in the sports industry. Their foresight proved accurate, with numerous examples of AI's successful implementation.

Score: 5/5

Publicis Media Content & Innovation's (PCMI) AI Forecast: A Mixed Bag

PCMI's predictions were partially accurate, with some areas showing progress in AI adoption. However, their claim about the widespread use of AI in creative content fell short.

Score: 4/7

The Real Way Marketers Are Using AI

Unlike the hype, marketers are primarily utilizing AI for tasks like market research, product analysis, and distribution efficiency. Creativity and communications remain areas where human expertise still prevails.

Expert Insights:

"I want AI to handle mundane tasks, not replace my artistry."- Joanna Maciejewska

A Cautionary Note on Chatbots:

While chatbots offer convenience, it's crucial to ensure their sales contributions are incremental. Avoid relying on chatbots as a quick fix, as they may hinder website performance.

Conclusion:

AI remains a powerful tool, but marketing's embrace of it must be tempered with a realistic understanding of its limitations. Creativity and human connections are still the cornerstone of effective marketing campaigns.